PRIVACY POLICY
LevelStack Technologies
Effective Date: March 23, 2025
1. Introduction
LevelStack Technologies ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.levelstack-technologies.com (the "Website") or use our services.
Please read this Privacy Policy carefully. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
2. Information We Collect
2.1 Information You Provide to Us
We may collect information that you voluntarily provide when interacting with our Website, including:
• Name, email address, phone number, and other contact details when you fill out contact forms or request information;
• Business information such as company name, job title, and industry;
• Messages, inquiries, or feedback you send to us.
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical data, including:
• IP address and approximate geographic location;
• Browser type and version, operating system, and device type;
• Pages visited, time spent on pages, and navigation paths;
• Referring URLs and exit pages;
• Date and time of your visit.
2.3 Cookies and Similar Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our Website.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries and provide customer support;
• To deliver and improve our products and services;
• To send you relevant communications, updates, or marketing materials (where you have consented);
• To analyze Website usage and improve its performance;
• To comply with our legal obligations;
• To detect, prevent, and address fraud, security issues, or technical problems;
• To fulfill any other purpose for which you provide information.
4. Legal Basis for Processing Personal Data
Where applicable under relevant data protection legislation, we process your personal data on the following legal bases:
• Consent - where you have given us explicit permission to process your data for specific purposes;
• Contractual necessity - where processing is necessary to perform a contract with you or take pre-contractual steps at your request;
• Legitimate interests - where processing is necessary for our legitimate business interests, provided these are not overridden by your rights;
• Legal obligation - where processing is required to comply with applicable laws and regulations.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
• Service Providers: With trusted third-party vendors who assist us in operating our Website or conducting our business (e.g., hosting, analytics, email delivery), subject to confidentiality obligations;
• Legal Requirements: When required by law, court order, or governmental authority;
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity;
• Protection of Rights: When necessary to protect the rights, property, or safety of our company, our users, or the public.
6. International Data Transfers
Your information may be transferred to and stored on servers located outside your country of residence. We take appropriate measures to ensure that any such transfers comply with applicable data protection laws and that your data remains protected to the standards described in this Privacy Policy.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
• Right of Access - to request a copy of the personal information we hold about you;
• Right to Rectification - to request correction of inaccurate or incomplete data;
• Right to Erasure - to request deletion of your personal data under certain circumstances;
• Right to Restrict Processing - to request that we limit the way we use your data;
• Right to Data Portability – to receive your data in a structured, commonly used format;
• Right to Object - to object to our processing of your data based on legitimate interests;
• Right to Withdraw Consent - where processing is based on consent, to withdraw it at any time without affecting prior lawful processing.
To exercise any of these rights, please contact us at info@levelstack-technologies.com.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at info@levelstack-technologies.com.
10. Third-Party Links
Our Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the privacy practices or content of such third-party sites. We encourage you to review the privacy policy of every site you visit.
11. Children's Privacy
Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we may take appropriate action.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our Website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@levelstack-technologies.com
Website: www.levelstack-technologies.com